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CX Analytics

Know how your team performs.

Clear dashboards on response time, CSAT and resolution rate — so you always know how your team is performing.

What's included

  • Response time
  • CSAT
  • Resolution rate

How it works

From kickoff to live team.

  1. 01

    Consultation

  2. 02

    Setup

  3. 032 weeks

    Training

  4. 04

    Go-Live

  5. 05Weekly charts

    Ongoing Support & Reports

Onboarding: 2 weeks training + 4–6 weeks full setup.

Ready to transform your customer service?

Book a free consultation with Shahz Connect today.